How To Use Zomato Credits

· 4 min read
How to use zomato credits

Zomato, the most popular food delivery app, launched Zomato credits, a virtual currency system to make refunds easier. Initially, Zomato credits were used only as compensation for users who had had a bad experience with food delivery. As time went on, Zomato credits were used as a reward point. Whether you are exploring new dining options, ordering in, or planning a special celebration, Zomato Credits gives you a versatile and user-friendly payment system. By learning how to use Zomato credits, you can enjoy the user-friendly app and make Zomato your companion that provides huge discounts.

How to use Zomato credits

Zomato credits open you up to a world of possibilities and benefits. You can use Zomato credits to enhance your savings. Learning how to use Zomato credits will not only simplify the payment process but also provide a convenient and rewarding way for you to explore new places while enjoying discounts on your favorite dishes.

How to use Zomato credits:

  • Add your favorite food to the cart.
  • Get to the checkout page.
  • Pick a payment option.
  • Scroll down and select the pay using credits option.
  • The amount will be deducted from your final payment.

What are Zomato credits?

Zomato credits are a form of virtual currency introduced by the company for various reasons. The credits serve as a digital wallet that makes transactions, rewards, and refunds easier and more entertaining. Each credit is equal to a value of Rs. 1. This credit system has fostered a certain customer loyalty, and hence, the need to learn how to use Zomato credits is very high. Using programs like Zomato credits adds a layer of gamification to the platform and makes the experience more engaging.

How to get Zomato credits

Acquiring Zomato credits is a straightforward process involving various channels, including promotions, referrals, or special campaigns. As you actively participate in limited-time offers and programs, your Zomato credit grows, creating a wallet that can give you major discounts. Learning how to use Zomato credits can prove to be very rewarding. There are certain ways  through which you can get Zomato credits:

Refer and Earn program: With this program, if anyone signs up for Zomato using your referral code or link, they get a discount on their first order, and you get a reward in the form of Zomato credit.

As compensation for a bad food delivery experience: If you face any problems with an order you have placed and Zomato decides to give you a refund for the inconvenience caused, you will get an option to choose between a cash refund to the payment source or a refund in the form of Zomato credits, which will be credited instantly.

Rewards for limited-time offers on the app: The app is famous for coming up with new and exciting ways for customers to stay happy and satisfied with its services, so the platform occasionally comes up with games for a limited time in which you may win Zomato credit.

From scratch cards that you may receive at selected restaurants: Multiple restaurants offer scratch cards on dine-in, and out of the many rewards you may get, Zomato credits are one.

New Update: How to cancel order on Zomato

How to check Zomato credits balance

To effectively manage and keep track of your expenditures, it is important you periodically check your remaining Zomato credits balance. The user-friendly app provides a way for you to seamlessly monitor your Zomato credits. The platform has made it very simple for you to access this information. Whether you earned your credits through promotions or limited-time offers or have received a refund from any of your previous orders, stay informed about your credits and make the most of the platform's exciting offers.  Navigate through the easy-to-understand interface and locate your credits by following the steps below:

  • Open the Zomato app and log into your account.
  • Click on the icon with your initial in the top right corner.
  • Tap on the ‘Money’ section with the ‘ ₹ ’ symbol.
  • Open the drop-down menu by clicking on the downward arrow in the ‘Zomato Money’ section.
  • You can check the Zomato Credits at the bottom of the drop-down menu.


Zomato’s holistic approach has made online food delivery an immersive experience. The introduction of Zomato credits further elevated the app, providing users with a system that simplifies transactions, rewards loyalty, and makes it feel like a game. Learning how to use Zomato credits is essential for users to use the app to its full potential. You can avail of huge discounts using Zomato credits. The process of obtaining these credits is also very simple, including promotions, referrals, scratch cards, and refunds from some of your failed food deliveries. To keep track of your credits as well as your expenses, it is suggested you keep a check of your Zomato credits on the easy-to-navigate app.

Frequently Asked Question

Q1. What is the validity of Zomato Credits?

The Zomato credits validity is mentioned on the scratch cards. You can also get in touch with a Zomato associate to know more about the validity of the Zomato credits you get as a refund/compensation.

Q2. How can I earn Zomato credits?

You can earn Zomato credits in a few ways:

  • Through scratch cards
  • Through the Refer and Earn program
  • Using the limited-time offers that show up on the app home page.

Q3. Are Zomato credits transferable?

No, Zomato credits are not transferable or redeemable to cash. However, you can order for anyone else by entering their address and paying using your credits.