How to cancel order on Myntra

· 4 min read
How to cancel order on Myntra

Myntra is one of the leading online fashion and lifestyle stores in India, offering a wide range of products from top brands. It provides you ease and convenience of online shopping. But it is very common for customers to change their minds about their orders or to make mistakes while placing them. In this article, we will discuss how to cancel an order on Myntra application or website. Cancelling an order on Myntra is a simple and hassle-free process.

How to cancel order on Myntra?

With Myntra, it is extremely easy to cancel an order. You can do it either by its app or website. Here are the steps to follow along:

Cancel Myntra order using app.

The Myntra app makes it simple to cancel your order with just a few steps, and you are done. But if you are still facing issues cancelling your order, below is the procedure you can follow:

  • Log in to your account.
  • Tap on the 'My Account' section at the bottom of the screen.
Myntra mobile app home screen
  • Click on 'Orders'. A page with your order history will pop up.
Myntra mobile app profile section
  • Select the order you want to cancel
  • Scroll down to the order details and click on 'Cancel'.
Cancel order on Myntra
  • Choose the reason for cancellation and jot down any required information.
enter reason for myntra order cancellation
  • Click on 'Confirm'.
Myntra order cancel confirmed

As soon as you click on confirm button, your order will be cancelled, and you will receive a cancellation mail on your registered e-mail.

Also Read: How to delete Myntra account

Cancel Myntra order using website.

If you are someone who prefers to use the website, here is how to cancel Myntra order using website :

  • Open Myntra's website and log in to your account.
  • Go to "Orders" under the profile section.
Myntra website order section
  • Find the order that you want to cancel and click on the "Cancel" button.
Cancel the selected order on myntra
  • Select the reason and confirm the cancellation.
Cancel myntra order and enter the reason to cancel

Once you confirm the cancellation, Myntra will initiate the refund process, and you will receive the notification through your registered mail.

Ways to cancel an order on Myntra that has been shipped

Myntra does not allow you to cancel an order that has already been shipped through their website or application. But if you do not require the product and wish to cancel it anyway, here are some ways you can do it:

  1. Contact Myntra customer support and ask for assistance.
  2. Refuse to accept the order during the delivery time.
  3. Opt for a Return and Refund option after receiving the order.


Cancelling an order on Myntra is a very simple process that can be done in just a few clicks. Whether you've changed your mind, found a better deal elsewhere, or need to cancel for any other reason, Myntra's cancellation policy allows you to do so without any problem. In this article, we discussed how you can easily cancel an order on Myntra through the application or website. For more such information, stay tuned with us.

Frequently Asked Questions (FAQs)

Q1. Can I cancel my order on Myntra if I have used a coupon or discount code?

Yes, you can cancel your order on Myntra even if you have used a coupon or discount code. However, the refund amount may be adjusted accordingly.

Q2. Is there a fee for cancelling an order on Myntra?

No, Myntra does not charge any fee for cancelling an order. However, it's important to check the policies of the specific item and seller beforehand.

Q3. How does a customer know if their cancellation request has been accepted by Myntra?

Once the customer submits their cancellation request, Myntra will review it and send a confirmation of the cancellation via email or SMS.

Q4. Is it allowed to cancel only a part of the order on Myntra?

Yes, the company allows its customer to cancel only a part of their order by selecting the specific item they want to cancel.