You usually add a bank account to Flipkart when you return a cash on delivery order, because there is no card or UPI to send the refund to. Flipkart asks for the account when you start the return. You enter the account holder's name, the account number and the IFSC code, then confirm. If you paid online by UPI, card or net banking, the refund normally goes back to the way you paid, so you often don't need to add a bank account at all.
Written by vishakha. Last updated 13 November 2026. Menu names and rules change, so follow what your own return screen asks for.
| How you paid | Where the refund usually goes | Bank account needed? |
|---|---|---|
| UPI, card or net banking | Back to the same payment method | Usually not |
| Cash on delivery | A bank account you provide | Yes |
| Flipkart gift card | Back to the gift card (see our gift card guide) | No |
When do you need to add a bank account in Flipkart?
The main case is a cash on delivery order that you return. You paid in cash, so Flipkart needs somewhere to send the money. That is why most searches for this end up in a return flow, not a settings page. If you cancel a cash on delivery order before delivery, there is nothing to refund, because you haven't paid anything yet. Our guide to cancelling a Flipkart order covers that case.
How to add a bank account in Flipkart for a refund
- Open the Flipkart app and go to My Orders.
- Select the order and start the Return.
- Follow the screens until you reach the refund step. If your order was cash on delivery, Flipkart asks where to send the money.
- Choose to add a bank account and enter the details, as described below.
- Check the account holder's name, the account number and the IFSC code, then confirm the return.
Some versions of the app also show bank or refund details in your account settings. If you can't find it there, start the return, because that is where the account is asked for.
What details do you need?
- Account holder name. Enter it exactly as it appears with your bank.
- Account number. Copy it from your bank app or passbook, and enter it twice if asked.
- IFSC code. This is the 11-character code of your bank branch. You can find it on your passbook or in your bank app.
Use an account in your own name. A wrong digit in the account number or IFSC code is the most common reason a refund fails.
How to change or update the bank account
If the return is still open and you haven't confirmed it, go back a step and edit the account before you submit. If you've already confirmed, check whether the return screen lets you change the refund details. If it doesn't, contact Flipkart support with your order ID and the correct details, and do it before the refund is sent, because a refund to the wrong account is hard to fix.
Refund didn't arrive? Check these
- Look at the refund status on the order page.
- Check your account details for typos, a wrong IFSC or a name that doesn't match.
- Allow time for the bank. Refunds start after the item is picked up and checked, and the time then depends on the method and your bank.
- Contact Flipkart support with the order ID, the amount, the date and the bank details you entered.
Here is a message you can copy: "Hello, my refund for order [order ID] hasn't reached my account. I added the bank account ending [last 4 digits] at the time of the return. Please share the refund status."
Stay safe
- Never share an OTP or your card PIN with anyone who says they're from Flipkart.
- Flipkart doesn't need your bank login. Don't enter details on a link sent by SMS or WhatsApp.
- Add bank details only inside the Flipkart app or website, in a return or refund screen.
Ordering again?
A returned order doesn't earn cashback, so if you place a new order, start from Hyyzo's Flipkart cashback page and the new order will be tracked from the first click. See also our Flipkart upcoming sale calendar for what's coming.
Frequently asked questions
How do I add a bank account in Flipkart?
Start a return from My Orders. For a cash on delivery order, Flipkart asks for a bank account at the refund step. Enter the holder's name, the account number and the IFSC code, then confirm.
Do I need a bank account for a Flipkart refund?
Usually only for cash on delivery orders. Online payments by UPI, card or net banking normally go back to the same method.
How do I change my bank details for a Flipkart refund?
Edit them in the return screen before you confirm. If the return is already confirmed, contact Flipkart support with your order ID, and do it before the refund is sent.
Why didn't my Flipkart refund reach my bank account?
Common causes are a wrong account number or IFSC code, a name that doesn't match, or the return still being checked. Look at the refund status on the order page, then contact support with your order ID.
Can I add a bank account in Flipkart without a return?
Some app versions show refund details in account settings. If you can't find them there, the account is asked for when you start a return.
Is it safe to add a bank account on Flipkart?
Add details only inside the official app or website, and never share an OTP or PIN. Flipkart doesn't need your bank login.
