How To Delete Or Deactivate PhonePe Account Permanently

PhonePe is widely used to make payments all over India because of its reliability and simplicity. Along with seamless bank-to-bank transfers, transactions executed through PhonePe are safely processed within seconds. Despite these perks, certain reasons, such as controlling your expenses or switching to another payment app, may prompt you to delete PhonePe account. So stick to the end to learn how to delete PhonePe account and say goodbye to your PhonePe account without any hassle.

Process To Delete Or Deactivate PhonePe Account

PhonePe has a dedicated app with additional features for businesses and merchants. Situations like closure of business or switching to another payment app may compel you to delete your PhonePe Merchant account. The instructions on how to delete PhonePe business account are given below:

• Open the PhonePe app on your Android or iOS device.
• Open the Help menu by clicking on the “?” icon in the top-right corner.
• Click on the ‘My Account’ button.
• Click on ‘Manage My Business Profile’ and select the ‘How Do I Deactivate My PhonePe Business Account’ tab.
• Tap the ‘Deactivate Account’ button.
• Select a reason to deactivate/delete your PhonePe Business account. A chat window will open.
• Interact with the chatbot to raise a deactivation request.
• Submit the request to confirm account deletion.

PhonePe Customer Support will share further updates regarding your deactivation request on your registered email address.

If you are unsure that you should delete your account or not then you can simply try to change your PhonePe UPI pin!

Reasons To Delete Or Deactivate PhonePe Account

PhonePe has a wide variety of users, including individuals and businesses as well. Therefore, the purpose for deleting the PhonePe account may vary from user to user. A few common reasons to deactivate or delete PhonePe account are explained below.

1. Changing The Registered Mobile Number With PhonePe

• Remove all saved payment methods, including bank accounts and cards, from PhonePe.
• Complete pending transactions and payment requests.
• Settle or dismiss pending complaints or support requests pending with PhonePe customer care.
• Withdraw or use the balance remaining in your PhonePe wallet.
• Redeem available coupons or rewards.

2. Surrendering the Registered Phone Number

• Ensure removing all the saved debit and credit cards from your PhonePe account.
• Rewards and coupons earned on PhonePe can not be used after submitting a delete PhonePe account request.
• Withdraw the balance amount stored in your PhonePe wallet.
• Settle all outstanding refund and payment requests.

3. Having Multiple PhonePe Accounts

count, and credit and debit cards from PhonePe.

• Use available PhonePe rewards.
• Ensure delivery of gold purchased through PhonePe.
• Exhaust any balance remaining in your PhonePe wallet.

4. Lack Of Satisfaction From PhonePe’s Services

The instructions on how to delete PhonePe account permanently are mentioned below:

• Open the PhonePe app on your Android or iOS device.
• Open the Help menu by clicking on the “?” icon in the top-right corner.
• Click on ‘My PhonePe Profile’.
• Select the ‘My PhonePe Account Details’ tab.
• Click on ‘Deactivating My PhonePe Account’.
• Tap on ‘I Want To Delete My PhonePe Account’.
• Click on the highlighted link to raise a deactivation request.
• Select a reason to delete your PhonePe account from the list.
• Click on the ‘Contact Support’ button. A chat window will appear on your screen.
• Interact and respond to the automated chatbot to raise a ticket for account deactivation.

Your PhonePe account deletion will be completed within 7 days of submitting the request.

Conclusion

Deactivating your PhonePe account is simple and effortless and requires only a few simple steps. Before taking this action, you must ensure that you have saved all necessary transaction records and personal data because PhonePe does not allow users to restore their account details later. Account deactivation in PhonePe is assisted by the Customer Support Team. Thus, you can request PhonePe’s customer support for guidance on how to deactivate PhonePe account and simplify your digital payments without any hassle!

Frequently Asked Questions

Q1. How do I delete my phone number in PhonePe?

Ans. You can not delete your phone number from your PhonePe account.

Q2. What happens if I delete my PhonePe app?

Ans. When the PhonePe app is deleted from your device without deactivating the PhonePe account, the linked UPI ID remains operational. Thus, other UPI users can still send money to your PhonePe account and it will be reflected in your bank statements.

Q3. How do I remove my phone number from UPI ID?

Ans. A UPI ID is based on your registered phone number or email address. Thus, you cannot remove your phone number or email address from your UPI ID. Alternatively, you can create a new UPI ID with a different phone number/ email.

Q4. How to delete PhonePe bank account?

Ans.  Follow the steps given below to delete your saved bank account from PhonePe:

• Open the PhonePe app.
• Click on your account picture on the home screen.
• Tap on the ‘Bank Accounts’ button.
• Select the bank account that you want to remove.
• Click on the ‘Unlink Bank Account’ button.