How To Delete MobiKwik Account

· 4 min read
How To Delete MobiKwik Account
How To Delete MobiKwik Account

Ever since its launch in 2009, MobiKwik is constantly improving its app to cater to its users with the best services possible. In recent events, MobiKwik, which was once considered an excellent payment app, has faced a lot of criticism regarding its privacy protection. A massive data breach exposed sensitive information of approximately 10 crore users on the dark web. Hence, concerned users want to learn how to delete MobiKwik account to safeguard their privacy.
Read also: How To Use Cred Coins

How to Delete Mobikwik Account Through App | Step-by-Step Guide

MobiKwik’s feature-rich mobile app is useful for completing various account-related activities, including account deletion. The process to submit a delete MobiKwik account request via the mobile app is quick and simple and can be completed effortlessly. Following are the instructions on how to close Mobikwik account:

  • Open the MobiKwik app on your Android or iOS device.
  • Click on the profile icon in the top-right corner of the home screen.
  • Click on ‘Help’.
  • Select the ‘My Account & KYC’ tab.
  • Click on the ‘Account Deactivation’ pane.
  • Tap on the 'Delete / Close My Account with MobiKwik' button. A message box stating that a MobiKwik account cannot be deleted will appear. You’ll then be prompted to withdraw your request.
  • Select ‘No’ and click on ‘File Ticket’.
  • Fill in the details to delete MobiKwik account in the query box.
  • Click on the ‘Submit’ button.

MobiKwik customer support will delete your account after verification of details, and this process may take up to 7 days.

How to Delete Mobikwik Account Through Mobikwik Website

In addition to the mobile app, you can also use the MobiKwik website to submit your account deletion request by following similar steps. The instructions on how to disable MobiKwik account using the official website are given below:

  • Open the web browser on your device.
  • Go to the link:
  • Click on ‘Help and Support’ in the top-right corner.
  • Select the ‘My Account and KYC’ icon from the list.
  • Click on ‘Account Deactivation’.
  • Select the ‘Close my Account with MobiKwik’ option. A dialogue box informing that the MobiKwik account can not be deleted will pop up. You will be asked to withdraw your request.
  • Select ‘No’ from the dialogue box requesting your response.
  • Click on the ‘Raise Ticket’ button to submit a request to delete MobiKwik account. A text box requesting details will appear.
  • Type the following text in the category: MobiKwik Account Delete.
  • Provide your email and phone number in the contact details.
  • Click on the query box at the bottom of the screen to type your query.
  • Type in the details of your MobiKwik account along with a request to delete Mobikwik account permanently.
  • Click on submit.

MobiKwik customer care will contact you with further instructions and updates regarding the deletion process.

Delete Mobikwik Account Through Email

The MobiKwik customer care team works diligently to address and solve customer queries promptly. Users can directly contact MobiKwik’s customer care executives to delete MobiKwik account. The steps to delete MobiKwik account permanently via email are listed below:

  • Open the Email app on your device.
  • Compose a new Email with the subject: Request to delete MobiKwik account.
  • Provide the details of your MobiKwik account in the Email body with a request to delete MobiKwik account.
  • Send the email to MobiKwik Customer Care at You will receive an email with further instructions on how to deactivate Mobikwik account.
  • Open the email and carefully follow the instructions to complete account deletion.

Things to Note Before Removing Mobikwik

Being a payments app, MobiKwik has access to a lot of critical financial information and users' bank account details. Therefore, it is important to note a few things to safeguard your data before deleting your MobiKwik account. These critical points are mentioned below:

  • After an account deletion, MobiKwik permanently removes previous transaction history and saved details, which cannot be recovered later.
  • Any outstanding credit must be cleared before submitting a request to delete MobiKwik account. Failure to do so may harm your CIBIL score.
  • MobiKwik retains basic identification information related to your account after account deletion.
  • You must transfer your MobiKwik wallet balance to your bank account and remove saved credit and debit cards before account deletion.

What is Mobikwik Zip Account

MobiKwik is best known for its easy-to-use digital wallet and payments and is consistently working to add new features for its users. MobiKwik ZIP is a similar addition to MobiKwik’s product portfolio. It is a ‘Buy Now Pay Later Scheme’ that can be accessed via the MobiKwik app. Activating a ZIP Pay Later account allows MobiKwik users to access interest-free credit up to Rs. 60,000 for online shopping.


MobiKwik has been a pioneer in digital wallets and online transactions for years but the lack of data privacy has severely harmed MobiKwik’s reputation. Hence, every user concerned about their online data should be aware of the steps on how to delete MobiKwik account for a trouble-free and swift account closure. You can submit a request to delete MobiKwik account using the MobiKwik app. Alternatively, you can contact MobiKwik support via email and website for the same. Thus, you can easily secure yourself online by deleting your MobiKwik account within minutes!

Frequently Asked Questions

Q1. How to delete Mobikwik ZIP account?

Ans. Follow the steps given below to delete MobiKwik ZIP account:

  • Open the dial pad on your mobile phone.
  • Dial the MobiKwik Customer Care Number: 08069808320.
  • Provide the details of your MobiKwik account to the customer care executive.
  • Request the executive to initiate account deletion for your MobiKwik ZIP account.
  • Follow the instructions provided by the executive.

Your MobiKwik ZIP account will be deleted within a few days.

Q2. How to block MobiKwik?

Ans. Submit a request to delete Mobikwik account permanently to block your MobiKwik transactions.

Q3. How can I reactivate my MobiKwik account?

Ans. You can not reactivate your MobiKwik account after deletion.

Q4. Does MobiKwik ZIP affect CIBIL Score?

Ans. Yes, using MobiKwik ZIP impacts your CIBIL Score as a delay in repaying credit reduces your credit score.

Q5. Does RBI approve MobiKwik?

Ans. The Reserve Bank of India has approved MobiKwik to provide financial services.