How To Delete Cred Account

· 3 min read
How to Delete Cred Account
How to Delete Cred Account

Paying your credit card bills on time isn’t just smart but also the key to boosting your credit score. Kunal Shah, the founder of Cred, used this fact to promote his payments app and capture the market. Cred has successfully earned the trust and loyalty of millions of users. Despite this, many Cred users want to delete their Cred accounts due to lack of usage and are eager to know how to delete Cred account effortlessly.
There’s no need to worry because deleting your Cred account is a simple process and can be completed within minutes by following the instructions on how to delete account from Cred app. So, without wasting another moment, let's jump right into it and bid farewell to your Cred account!

Read Also: How To Use Cred Coins

How to Delete Cred Account | Step-by-Step Guide

Although the option to delete an account is present within the Cred app itself, a lot of users have no clue how to delete Cred account permanently.

The account deletion request can be raised by contacting Cred’s customer support staff. You can effortlessly delete Cred account by following the simple steps listed below:

  • Open the Cred app on your device.
  • Click the ‘Gear Icon’ in the top-right corner to open settings.
  • Scroll down and click on ‘Access Support’.
  • Select the ‘Miscellaneous’ icon.
  • Click on the ‘Delete/Deactivate’ button. A chat window will open for you.
  • Click on the ‘Delete’ button.
  • Enter the text: Delete Cred Account.
  • Confirm your Cred account deletion request in the chat.

After successful account deletion, you will be logged out of the Cred app.

How to Deactivate Cred Account

If you are willing to take a temporary break from the Cred app, it is smarter to opt for Cred account deactivation instead of permanent deletion.

All of your hard-earned Cred coins and cashback balance collapse to zero right after you complete the delete Cred account process. These incentives are permanently erased and can not be recovered.

Alternatively, you can temporarily deactivate your Cred account to save these coins and cashback for future usage. Now let's get into how to deactivate Cred account by following the steps given below:

  • Open the Cred app on your Android or iOS device.
  • Open the settings menu by clicking the ‘Gear Icon’ in the top-right corner.
  • Click on the ‘Access Support’ button and select ‘Miscellaneous’ in the sub-menu.
  • Select ‘Delete/Deactivate’ to open the chat window.
  • Click on the ‘Deactivate’ button.
  • Type and send the following text: Deactivate Cred Account.
  • Confirm your request to deactivate your Cred account.

Your Cred account will be deactivated after your request has been processed. However, it is important to note down your Cred account details before deactivation. This ensures a trouble-free reactivation in the future.

How to Reactivate Cred Account

After deactivating your account, Cred securely stores your transaction history, vouchers, and important information for future use.

When an account is reactivated in the Cred app, the archived information is restored to its previous state. Follow the steps listed below to reactivate your Cred account:

  • Open the email app on your device.
  • Compose a new email with ‘Cred Account Re-activation Request’ as the subject.
  • Type the details of your Cred account, including the registered phone number, along with a request to reactivate.
  • Send the email to ‘’.

Cred’s customer support will share further information and updates about your reactivation request to your email address.


Cred is an easy-to-use payment app with excellent customer service. Cred’s supportive team has ensured a smooth process for its user’s convenience even in terms of providing an exit from the app.

The instructions on how to delete Cred account are simple and easy to follow. In addition to permanent deletion, Cred allows its users to take a break from using the app by deactivating their accounts for some time.

Thus, you can either permanently delete the Cred account or temporarily deactivate it without any worries!

Frequently Asked Questions

Q1. What are the disadvantages of using Cred?

Ans. The disadvantages of using Cred are as follows:

  • Sharing sensitive information to register with Cred.
  • Unnecessary spending to win Cred coins and rewards.
  • Bank account details may be leaked.
  • Cybercriminals may steal credit card details, posing a risk.

Q2. Does RBI approve the Cred app?

Ans. Yes, the Reserve Bank of India has approved the operations of the Cred app.

Q3. How to Contact Cred Customer Care Through Social Media?

Ans. You can also contact the CRED customer care team through social media platforms - Facebook, Instagram, Twitter, and Linkedin for any type of queries or support:

Facebook: DM your queries at @support.cred or visit page - - to like, comment, share, and post.

Instagram: DM your questions at cred_club or scroll the page for the latest updates and offers.

Twitter: to get any kind of support, DM @CRED_support or visit the page - @CRED_club - to get the latest updates and tweets.

LinkedIn: you can also visit CRED's LinkedIn page to get all the latest updates from the organization.